R/C Scale Products was the brainchild of two longtime scale modelers, Jim Weems, and Tommy McClellan. These guys got tired of inferior accessories so they started seeking out the finest accessories. Then the idea other modelers were going through the same thing so why not offer them for sale?
R/C Scale Products then brought in Mike Chilson as a partner and moved the business to the internet. Our product line continues to grow and we continue to offer the finest accessories at a modest price.
We want to thank all of those customers who have become friends and that have purchased our products and hope to meet many more new ones in the future!
You can contact us by simply using the Contact Us page on the site menu.
No Nonsense Return Policy
Simply stated, you may return your item for a full refund if there was an error or the item is defective within 30 days, as long as it is returned to us in the condition in which it was sent it to you. It is especially nice if you can inspect your items before removing tags or destroying original packaging. It is easier for us to return good items to stock that have the original packaging and tags still in place.
If you have a problem with an item, please let us know. PLEASE CONTACT US BEFORE SENDING A RETURN BY USING THE CONTACT US PAGE, so we will know you are returning it, and when to expect it. And be sure there is a note in the package letting us know when you made the purchase, the reason for the return, etc. We need to know if it can be placed back on the shelf, or if the product is defective — and whether we are to send you a replacement, or process a refund. We want you to be satisfied with your product and the service you receive!
All our shipping is done through the United States Postal System. This is the basis for the shipping and handling rates listed on our web site. Before we ship your order we want you to know that R/C Scale Products, Inc. will not be responsible for the delivery of any item shipped once it has left the United States borders. If you would like for us to check the shipping rates from FedX or UPS we will gladly do so for you. Our experience is that this method of shipment is very expensive however they do offer a tracking number and can guarantee delivery. If you place your order with R/C Scale Products you are agreeing to our shipping terms. If you decide that you do not wish to place your order, prior to our shipping, we will refund all of your money.